We have a dedicated team that is aided in the recovery process by a computer system that provides online client enquiry facilities. This ensures a proactive approach to debt collection by us and our clients.
Our computer system is programmed to include calculation of interest under the Late Payment of Commercial Debt (Interest) Act of 1998. When recovered these can offset, if not extinguish, our charges to you.
Our aim is to collect your debt as quickly and efficiently as possible whilst maintaining a working relationship for you and your customer.
We operate a "No win, No fee" basis; our focus is firmly fixed on the recovery of what is due to you. We work on the principle that we won't make a profit out of your loss. Our charges depend on age and type of debt, but typically for current first placement commercial debt our charge will be 5% of the sum recovered. Similarly aged consumer debt will incur charges relating to 10% of the sum recovered. While these charges are your responsibility if proceedings are required, we make no charge for our services in abortive matters.
Our focus is on recovering the funds due to you and our bonus is achieved when the debtor pays solicitor's costs in a successful action.
Our initial approach to a debtor is usually by letter, followed by telephone calls. If we are not successful in securing payment, we will discuss further options with you and discuss the merits of court proceedings.
There are no hidden extras in our charges. They cover the process involved in straightforward debt collection work including more complex insolvency matters.
Please note that our litigation department undertakes disputed / defended matters on a separate fee structure.
To instruct us, simply send us copies of your invoices and a brief note confirming the type of debt e.g. goods sold, services rendered, hire charges, advertising, professional services or other, marked for the attention of "The Debt Collection Department".
We will contact you immediately to confirm receipt and discuss your particular requirements.
